AHS - Alberta Health Services

AHS offers funded physiotherapy services in contracted clinics to help you improve your function, better understand your condition and learn what you can do to be healthy and independent.

Physiotherapists are movement specialists who are trained to help people improve participation in their daily activities. Through an active approach, physiotherapists focus on teaching exercises and educating clients on how to manage pain and their recovery. Children or adults who meet specific criteria may be eligible for AHS contracted physiotherapy services.

Services will include:

• an assessment
• home exercise program
• education on your condition and how to manage daily living
• education to support ongoing activity and long-term recovery

This service is provided by Alberta Health Services contracted service providers.

Eligibility

Service Access

Children or adults can access the following Alberta Health Services funded physiotherapy services at One Wellness:

1) Recent Orthopedic Surgery

Call One Wellness at 403-679-7179 to learn more about eligibility, and to book an appointment if you have had a recent orthopedic surgery and need support in the recovery process.
No referral needed.

Please book an "AHS Recent Orthopedic Surgery ASSESSMENT" with one of our AHS-contracted physiotherapists at One Wellness.

2) Recent Fracture

Call One Wellness at 403-679-7179 to learn more about eligibility, and to book an appointment if you have had a recent fracture and need support in the recovery process.
No referral needed.

Please book an "AHS Recent Fracture ASSESSMENT" with one of our AHS-contracted physiotherapists at One Wellness.

3) Recent Total or Partial Hip Replacement

Call One Wellness at 403-679-7179 to learn more about eligibility and to book an appointment if you have had a recent total or partial hip or knee replacement and need support in the recovery process.
No referral needed.

Please book an "AHS Total or Partial Hip Replacement ASSESSMENT" with one of our AHS-contracted physiotherapists at One Wellness.

4) Recent Total or Partial Knee Replacement

Call One Wellness at 403-679-7179 to learn more about eligibility and to book an appointment if you have had a recent total or partial hip or knee replacement and need support in the recovery process.
No referral needed.

Please book an "AHS Total or Partial or Knee Replacement ASSESSMENT" with one of our AHS-contracted physiotherapists at One Wellness.

PLEASE NOTE: Fracture, orthopedic surgery, or total hip/knee replacement must have occured within the last 12 weeks, and physiotherapy treatment must be approved by AHS within 84 days to be eligible for AHS funding.

5) General Joint or Muscle Conditions or Injuries for Low Income Albertans

Includes joint, muscle, cartilage or tendon injuries (i.e. sprains or strains).
You are REQUIRED to call the Rehabilitation Advice Line to initiate the process or for general advice prior to booking an assessment.

After initiating the process to be eligible for AHS-funded physiotherapy services for general musculoskeletal assessment and treatment by calling the Rehabilitation Advice Line, you will need to complete a low income declaration form which can be found here: Low Income Declaration Form. You will also need to provide proof of income from one of the following resources: Government benefit card, benefit approval letter, or your Canada Revenue Agency GST letter. All documentation is required to be presented to our billing administrator during or before your first appointment.

Upon approval for treatment through AHS, please book an "AHS Musculoskeletal (MSK) Assessment" with one of our AHS-contracted physiotherapists at One Wellness. Required documentation must be provided during your first appointment. If you are unable to provide the required documentation, you will be responsible for full payment of services on the day of service.

Booking Procedure

Please call One Wellness at 403-679-7179 if you have any questions about your eligibility.

Once your eligibility for AHS-funded physiotherapy has been established, you are welcome to book an AHS Assessment with any of our physiotherapists by clicking on the red "BOOK APPOINTMENT" link.

You may receive a phone call from our billing administrator to verify your eligibility for treatment under the AHS guidelines, prior to your scheduled assessment.

Fees

Initial assessment and a set number of treatment visits will be covered by AHS for those who meet the service eligibility criteria. In the event your claim is declined by AHS due to ineligibility, you a are responsible for payment to One Wellness for any services and/or products provided.

Exercise and specialty equipment / supplies are not funded through this program.

Cancellation Policy

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the practitioners' day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment.

Patients accessing AHS-funded physiotherapy who provide 12-24 hours notice, will be charged a cancellation fee equal to 50% of the cost of a regular physiotherapy appointment.

Patients accessing AHS-funded physiotherapy who provide less than 12 hours notice, or miss their appointment, will be charged a cancellation fee equal to the cost of a regular physiotherapy appointment.

Late cancellation or no show fees CANNOT be billed to AHS, and will be charged automatically to the card on file.

All clients/patients are required to have a card on file to uphold our clinic cancellation policy.